Quick answer: If water is spraying or pooling, shut the main water valve first (usually where the water line enters the house, often in the basement or garage near the meter), turn off the water heater, then send us a request. We connect Centereach-area homeowners with an available local plumber for burst pipes, major leaks, no water, sewage backups and gas-smell emergencies (for gas, leave the house and call your gas utility or 911 first).
Signs you need emergency plumber
- Water spraying from a pipe or fitting, or water coming through a ceiling
- Sewage backing up into a tub, shower or floor drain
- No water at all (after confirming it is not a Suffolk County Water Authority outage)
- A water heater leaking from the tank itself
- A toilet overflowing that will not stop when the supply valve is closed
What to do right now
- Close the main shutoff valve and open a low faucet to drain pressure
- Switch off electricity to wet areas if it is safe to reach the panel
- Stop using sinks, toilets and laundry if drains are backing up
- Take photos for insurance before cleanup
- Smell gas? Leave, don't flip switches, and call National Grid or 911 from outside
Before you hire: 4 checks that take 5 minutes
- License: Suffolk County generally requires a Master Plumber license to run a plumbing business here. Search the County's license lookup by business name or license number (license info). Ask for the license number and confirm the status is active: County licenses renew every two years. How to check a license, step by step.
- Price on the phone: ask for the trip/diagnostic fee and whether pricing is flat-rate or hourly, including after hours.
- Permit: for water heaters, gas work, and sewer or cesspool work, ask who pulls the town/village or County permit.
- Written quote before work, with parts, labor and cleanup listed.
Common questions
How do I know an emergency plumber is licensed?
Ask for their Suffolk County license number before they start, even at night, and search it in the County's free Consumer Affairs license lookup. Check that it's an active Master Plumber license in the name of the person or company you're hiring.
What counts as a plumbing emergency?
Anything causing active water damage, sewage backup, loss of water to the home, or a gas smell. A dripping faucet or a slow drain can usually wait for a scheduled visit.
Where is my main water shutoff in a Long Island house?
Most homes have it where the water service enters, commonly in the basement, crawl space, utility room or garage near the water meter. Find and test it before you need it.
Is emergency service more expensive?
Often, yes. Many plumbers charge more after hours. Ask for the trip/diagnostic fee and hourly or flat-rate pricing on the phone before they come out.
Towns we cover for emergency plumber
- Centereach
- Selden
- Lake Grove
- Ronkonkoma
- Farmingville
- Coram
- Holbrook
- Port Jefferson Station
- Stony Brook
- Smithtown
We're a referral service, not a plumber. Centereach Plumber Connect doesn't do plumbing work or hold plumbing licenses. When you send a request, we try to match you with one independent local plumber. You decide whether to hire them, with no obligation. We may be paid by the plumbers we refer. Always confirm the plumber's Suffolk County license, insurance and a written price before work starts. Look up a Suffolk County license.